Topic: online criticism

Social Media and the Olympics: A Lesson in Criticism Response for All Business Owners

[Link: #NBCfail: Twitter, the Olympics, Guy Adams & Justin Bieber] This Bloomberg Law interview with the Electronic Frontier Foundation’s Trevor Timm on a larger issue (the Olympics #NBCFail fiasco and Internet censorship) also underscores an important point for all businesses in the Social Age: silencing online critics doesn’t always work in your favor. That (seemingly… Read more »